At Boostworks People Engagement Limited (Us, We, Our), we are committed to protecting and respecting your privacy.
This Policy explains when and why we collect or receive personal information, how we use it, the conditions under which We may disclose it to others and how We keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you're happy with any changes. By using Our platform, you're agreeing to be bound by this Policy.
For general privacy questions about this Policy or Our privacy practices, please email customerops@boostworks.co.uk. To exercise a data subject right (access, rectification, erasure, etc.), please contact your employer or scheme provider first; if you cannot reach them, email help@boostworks.co.uk.
You can also write to Boostworks People Engagement Limited, Victor House, Wheatley Business Centre, Old London Road, Wheatley, Oxford OX33 1XW, or telephone 01865 876696.
We are Boostworks People Engagement Limited, a leading provider of employee engagement services including Boost Discounts, Boost Recognition, Boost Wellbeing, Boost Communications and Boost Benefits for the benefit of Our customers' members or employees. Boostworks People Engagement Limited is a company (no. 04516741) registered in the UK. The registered address is Victor House, Wheatley Business Centre, Old London Road, Wheatley, Oxford OX33 1XW.
Important: Your employer or membership organisation is the data controller for your personal information, and We act as the data processor on their behalf. This means they make the decisions about what information We process about you, and We follow their instructions.
Our platform is provided in English language only and is hosted in the UK.
The personal information We collect from you or receive about you might include:
If you use Boost Recognition, We also collect:
In addition, We will collect information regarding what pages you access on Our platform and when. If you make a payment online or purchase a product from Us, your card information is not held by Us, it is collected and may be stored by Our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
We may use your information to:
If your employer uses Boost Recognition Global, We use your country of residence to:
Your personal data is always processed and stored in the UK, even if you're based elsewhere. The platform remains in English for all users worldwide.
Like many other websites, Our platform uses cookies. 'Cookies' are small pieces of information sent by Us to your computer and stored on your hard drive to allow Our website to recognise you when you visit.
We use "essential" cookies to identify you when using our online cashback features and for security. If cookies are not enabled on your computer or device We will be unable to pay you cashback on your transaction with the linked supplier or provide certain features. Since these cookies are essential for making our platform usable, our site does not give you the option of opting out of these cookies.
We also use "statistics" cookies which collect data about your browsing actions and patterns on Our platform. This helps Us to improve Our service and deliver a better, more personalised experience. You have the option to opt out of "statistics" cookies in the cookie pop-up when you first visit, and subsequently via your Account Settings, at any time.
If your employer or organisation has requested we disable statistics cookies, you will not see an option to manage your cookies, and we will not collect statistics cookies regarding your usage of our platform.
Our cookies may collect the following personal data:
Within your Account Settings, you can choose to opt out of "statistics" cookies. If your employer or organisation has requested we disable this feature, you will not see an option to manage your cookies.
You cannot opt out of "essential" cookies on our site, because these cookies are required for the website to work properly. However, most web browsers allow some control of most cookies through the browser settings.
We also track user behaviour on our mobile application, however this does not use cookies and is anonymous (does not collect personal data) and so is unrelated to your cookie settings. The data we collect is used for the purposes of understanding user journeys and making improvements to your experience.
Your personal data is stored and processed in the UK.
As part of the services offered through our platform, some of your information may be transferred to countries outside the UK for order fulfilment or analytics, but only where this is necessary, and only with appropriate safeguards in place using UK GDPR-approved transfer mechanisms such as the UK-US Data Bridge or International Data Transfer Addendum.
We want to make sure you are aware of your rights in relation to the personal information We process about you. If you wish to exercise any of these rights, please contact your employer first (as they are the data controller) or contact Us at help@boostworks.co.uk.
We retain your personal information in line with our client contracts:
Retention periods may be adjusted from time to time based on business or legal requirements.
Our platform is intended for adults. If you are under 18, you must not provide personal information to Us.
We keep this Policy under regular review. This Policy was last updated in June 2026 (Version 2.1).